Frequently Asked Questions
Everything you need to know about your luxury fragrance journey.
Are your fragrances authentic and original?
Yes, all our perfumes and beauty products are 100% authentic, crafted directly by Ajmal Perfumes with over seven decades of expertise in the industry.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 14-day return policy for unopened and unused products in their original packaging. Due to hygiene reasons, we cannot accept returns on opened fragrance bottles.
Do you offer international shipping?
Currently, we ship to select regions. Please check our shipping destination list at checkout to see if your country is eligible for delivery.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like Apple Pay and PayPal for a secure checkout.
How should I store my perfumes to maintain their quality?
To preserve the scent profile, store your perfumes in a cool, dry place away from direct sunlight and extreme temperature fluctuations.