Returns & Exchanges
At Ajmal, we are committed to your satisfaction and ensure that every fragrance reaches you in perfect condition. If you are not completely satisfied with your purchase, you may return unopened and unused products within 14 days of delivery.
Initiate Your Request
Contact our dedicated customer support team via email or our online portal with your order number and the reason for the return.
Prepare the Package
Securely pack the item in its original, unopened packaging, ensuring all seals are intact and including the original invoice.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves the returned fragrance, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing